| Abstract | CILJ: Utvrditi najčešće kradljivce vremena u svakodnevnom radu medicinskih sestara i tehničara, ispitati postoje li razlike među ispitanicima s obzirom na dob, spol, obrazovanje i rukovodeću funkciju te ispitati postoje li razlike među ispitanicima s obzirom na radno mjesto u kirurškoj sali, na kirurškom ili nekirurškom odjelu. ISPITANICI I METODE: Istraživanje je provedeno u Općoj bolnici „Dr. Josip Benčević“ u Slavonskom Brodu. U istraživanju je sudjelovalo 89 medicinskih sestara i tehničara, od toga 55 žena i 34 muškarca, u dobi od 24 do 63 godine starosti, te 5 do 42 godine radnoga staža. 24 ispitanika imaju VŠS/VSS dok 65 ispitanika ima SSS. U vremenu od kolovoza do listopada 2015. godine. REZULTATI: Većina ispitanika navela je da ih svaki od navedenih kradljivaca vremena ometa ponekad ili nikad tijekom radnog vremena. Mali broj ispitanika navodi da im kradljivci vremena uvijek predstavljaju problem tijekom radnog vremena. Ispitanici su označili „Reći ne“ kao najčešćeg kradljivca vremena, dok su „Cilj“ i „Samodisciplina“ najrjeđi kradljivci vremena. „Telefon“, „Posjete“, „Prioriteti“, „Papirologija“, „Komunikacija“ i „Delegiranje“ češći su kradljivci vremena od „Sastanaka“, „Odgađanja“ i „Rokova“. „Telefon“ predstavlja češći problem na rukovodećoj funkciji, dok „Sastanci“ većini ispitanika na nerukovodećoj funkciji nikad nisu problem. Žene puno češće smatraju „Telefon“ i „Posjete“ kradljivcima vremena u odnosu na muškarce. Većini muškaraca „Sastanci“ nikad nisu oduzeli nepotrebno vrijeme, dok im „Rokovi“ predstavljaju češće problem tijekom radnog vremena u odnosu na žene. ZAKLJUČAK: Da bi olakšali rad medicinskih sestara, potrebno je ukloniti kradljivce vremena. Kako bi ih otklonili, potrebno je prvo odrediti prioritete, utvrditi uzrok ponašanja koji dovodi do problema, definirati potrebna znanja i vještine koji su potrebni za uklanjanje kradljivaca vremena, odrediti rokove provedbe te ih evidentirati, delegirati rutinske aktivnosti, steći naviku da medicinske sestre redovito analiziraju koji im čimbenici najviše kradu vrijeme te evidentirati sve kradljivce vremena u profesionalnom radu, ali i u privatnom životu. |
| Abstract (english) | THESIS GOAL: To determine the most common time stealers in the nursing practise on a daily basis; to establish the differences between the examinees with regards to their age, gender, education or managerial position and to examine the differences between the examinees concerning their position in the operating room, both in the surgical and non-surgical wards. EXAMINEES AND METHODS: The research has included four departments General Hospital “Dr. Josip Bencevic” in Slavonski Brod. Altogether, 89 nurse technicians took part in the research, 55 female and 34 male, aged between 24 and 63 with 5 to 42 years of work experience. Education-wise, 24 of the examinees have the higher or high expertise, while the remaining 65 have the medium expertise, conducted individually and anonymously from August until October of 2015. RESULTS: The majority of the examinees stated that each of the time stealers listed interfere sometimes or never during the working hours. Only the minority of the examinees stated that the time stealers listed always cause problems during the working hours. The participants marked “Say no” as the most common time stealer, while “Goals” and “Self discipline” were marked as the least common time stealers. “Phone”, “Visits”, “Priorities”, “Paperwork”, “Communication” and “Delegation” are more often perceived as time stealers than “Meetings”, “Procrastination” and “Deadlines”. “Phone” is more frequently seen as a problem among the higher managerial positions, while “Meetings” are never a problem for the non managerial employees. Female examinees more often find that “Phone” and “Visits” are time stealers than the male participants. For most of the male participants, “Meetings” never unnecessarily take time, unlike “Deadlines”, which cause problems more often for them than for the female participants. CONCLUSION: In order to facilitate the nursing practise, removing the time stealers becomes crucial. Firstly, it is necessary to set the priorities and determine the cause and effect of the problem behaviour, then, to define skills and knowledge needed to eliminate the time stealers, to set and record the deadlines and to delegate routine activities. Finally, it is necessary to build a habit among the staff to regularly analyse which factors steal time the most and to write down all of the time stealers that appear both in their professional career and their private life. |
