Abstract | Cilj istraživanja: Ispitati prisutnost sindroma sagorijevanja kod medicinskih sestara/tehničara zaposlenih u KBC-u Osijek te utvrditi postoji li povezanost sindroma sagorijevanja s radnim mjestom i privatnim životom medicinskih sestara/tehničara.
Ispitanici i metode: U istraživanju je sudjelovalo 568 medicinskih sestara/tehničara zaposlenih u KBC-u Osijek. Instrument istraživanja sastojao se od općih sociodemografskih podataka te upitnika Maslach Burnout Inventory (MBI). Istraživanje je provedeno tijekom srpnja, kolovoza i rujna 2015. godine.
Rezultati: Prema vrijednosti emocionalne iscrpljenosti, 463 (81,6 %) ispitanika izrazito je emocionalno iscrpljeno, njih 75 (13,2 %) srednje, a samo 30 (5,2 %) ispitanika slabo je emocionalno iscrpljeno. Najviše ispitanika ima slabo izraženu depersonalizaciju, njih 350 (61,6 %), srednju 116 (20,4 %) ispitanika, a 102 (18 %) visoko izraženu depersonalizaciju. Značajno veći stupanj depersonalizacije imaju muškarci (p=0,010), ispitanici koji rade u turnusima (p=0,006), te oni koji su nezadovoljni svojim materijalnim statusom (p=0,003). Žene imaju značajno nižu depersonalizaciju (p=0,002), a značajno izraženiju depersonalizaciju ispitanici kirurških odjela (p=0,049). Ispitanici koji rade u turnusima (dnevni, noćni) izraženije su depersonalizirani, a značajno manje oni koji rade dnevnu smjenu s dežurstvima (p=0,016). Ispitanici djelomice zadovoljni ekonomskim statusom više su depersonalizirani (p=0,012). Značajno manje osobno postignuće imaju ispitanici koji rade u turnusima (p=0,022).
Zaključak: Sindrom sagorijevanja prisutan je kod medicinskih sestara/tehničara zaposlenih u Kliničkom bolničkom centru Osijek. Postoji povezanost sindroma sagorijevanja s radnim mjestom i privatnim životom medicinskih sestara/tehničara. Ne postoji statistički značajna razlika prisutnosti sindroma sagorijevanja kod medicinskih sestara/tehničara prema razini obrazovanja i dobi. |
Abstract (english) | Objectives: To investigate the presence of burnout syndrome in the nursing staff at Clinical Hospital Osijek, and the factors related to burnout syndrome, such as the workplace and private life.
Participants and methods: Subjects were 568 nurses employed at Clinical Hospital Osijek. The research instruments were socio-demographic data and the Maslach Burnout Inventory (MBI) questionnaire. The research was carried out in July, August and September of 2015.
Results: According to the scores of emotional exhaustion, 463 subjects (81.6%) showed high levels of emotional exhaustion, 75 (13.2%) showed medium levels of emotional exhaustion, and only 30 (5.2%) showed low levels of emotional exhaustion. Most subjects, 350 (61.6%), experienced low levels of depersonalisation. 116 subjects (20.4%) experienced medium levels of depersonalisation and 102 (18%) experienced high levels of depersonalisation. Depersonalisation was significantly more present in male subjects (p=0.010), subjects working 12-hour shifts (p=0.006), and subjects who are dissatisfied with their economic status (p=0.003). Female subjects experienced significantly lower levels of depersonalisation (p=0.002), whereas subjects employed at the surgical ward showed more significant levels of depersonalisation (p=0.049). Subjects working 12-hours shifts (day/night) showed higher levels of depersonalisation than subjects working 8-hours shifts daily (p=0.016). Subjects partially satisfied with their economic status showed higher levels of depersonalisation (p=0.012). Subjects working 12-hours shifts showed significantly lower levels of personal accomplishment (p=0.022).
Conclusion: Burnout syndrome is present in the nursing staff at Clinical Hospital Osijek. There is a correlation between nurses’ workplace and personal lives, and burnout syndrome. There is no statistically significant correlation between burnout syndrome in nurses and their education or age. |