Objectives: To shed light on the role of nurses/medical technicians in home nursing care service, to assess their working conditions and job satisfaction as well as their level of knowledge and the need for further education. Study design: A research conducted in home nursing care service institutions in Osječko-baranjska, Brodsko-posavska and Vukovarsko-srijemska counties. Participants and methods: 82 nurses/medical technicians employed in home nursing care service have participated. The data is collected by a questionnaire consisting of 25 open-ended and close-ended questions. Results: 31 to 40 years old nurses prevail (42 %). The most of them have previous length of service (74 %). They take care of 8 to 10 patients (56 %) daily, which represents an appropriate workload (90 %). They consider the patients at terminal phase of a disease as the most difficult ones (46 %). The most of them think that they have the knowledge in accordance with their experience (62 %). They lack the knowledge of alleviating pain (49 %). Often they encounter patients who live alone and to whom nurses/medical technicians are the only support they have (67 %). With families who take care of patients and share a large portion of care for them, they cooperate well (62 %). The biggest positive side of their job is independence (37 %) and the biggest negative side is field work (42 %). Conclusion: Nurses/medical technicians are satisfied with their job. Their working conditions are acceptable. There is a need for additional education in the form of short courses, especially for nurses/medical technicians who started working in home nursing home service immediately after internship. New forms of work available to all health professionals should be designed in home nursing care service institutions.